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Re: Failure to Update Prices

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Posted by Mark on September 28, 2001 at 08:56:33:

In Reply to: Failure to Update Prices posted by Hedley Hernaman on September 27, 2001 at 22:01:47:

: Mark, I refer to my e-mails I have sent to you since 13/9 regarding Error: 11011
: I have been in contact with my ISP and tried all their suggestions without success.
: I have included proxy server details but then receive Error:11049
: As mentioned before, a friend of mine using Fund Manager is having the same problem.Even when I try to Retrieve Update I get the same error message.
: My last internet up-date was 10 Sept. Since then it has been manual update which is quite tedious.
: I am a registered v4.00 and since I had this problem had to uninstal v4.0 and download v5.0. I would like to send you the update price
: I have downloaded your "Retriving Prices from Internet" and "Quote Server Problems" and all is in order
: Where do we go from here?
: Regards Hedley

Hi Hedley,
Did anything in particular change on your system when the updates stopped
working? Were they working before Sept. 10? Did you switch ISPs? Did your
ISP tell you that you should be using a proxy? If so, can you tell me
exactly what proxy settings you're entering into FM under "Options/Internet
Settings..."? Do you get this same error message if you try several different
quote servers?

Mark Beiley

Fund Manager, portfolio management software for Windows 95/98/ME/NT/00

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