Re: American Funds

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Posted by Mark on March 19, 2007 at 15:22:49:

In Reply to: Re: American Funds posted by Thomas Belstler on March 19, 2007 at 14:57:27:

: : I'm testing the software and have hit my first glitch. I cannot download transactions from American Funds. I've set up the parameters, including User ID, password and account number.

: : I've spoken to the help desk at American Funds and they said they do not support Fund Manager, but they gave me the "typical" setup options (Quicken, MS Money, etc.) to use.

: : Using these options, I get the error "invalid logon" when trying to download transactions. I can log on to the American Funds site using the same User ID, password and Account Number. (Actually, AF asks only for Account Number and Password).

: : Any help is appreciated.

: : John

:
: I have the same problem. No matter what I do, the message that comes back from American Funds is always "invalid logon". I have spent several hours on this problem by now and have given up on the import function. I am using Quicken and have had no problems retrieving the data with that program.

Hi Thomas,

Did you try it with Money? FM actually works the same as Money, and some companies have separate systems for Money/Quicken. You can use a free Money trial to see if it works. If you decide to try FM again, and need help with this, please let me know.

Thanks,
Mark
--
Fund Manager - Portfolio Management Software

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