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E-Mail Error

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Postby 4Profits » Tue Oct 31, 2023 7:16 am

Mark,
I have not changed anything in my system but I have started to get the following error
Sender Rejected:
(E-Mail Address) sender rejected - The E-Mail address you are sending must match e-mail address you used to auth. Please check SMTP. AUP#Out-1500

This just started since I upgraded to the latest version
Does this mean that the e-mail address does not match what I used to purchase Fund Manager.
I have a dedicated blind address that is incoming only that I use for all my Fund Manager transactions. It cannot send from that address since it is forward only address to my main account. I have a dedicated address for my outgoing E-MAil. Is this my problem and if so how can I fix it.
Thanks, Jim
4Profits
 
Posts: 149
Joined: Sat Feb 09, 2008 1:02 pm

Postby Mark » Tue Oct 31, 2023 4:10 pm

Hi Jim,

When are you getting this error? It sounds like maybe you have on email alerts? If you check under "Options / Alerts... / E-mail:" and use the "Configure..." button is everything set correctly? If you use the "Test" button does it work? Or, maybe you don't want e-mail notifications for your alerts? If so, you can just turn that option off.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Location: Chandler, AZ


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