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Account log-in process
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I have two suggestions for how I set up my log-in on FM: First, when I am setting up my account, and I type my password into your form, PLEASE let me see what I type. Right now all I see is a row of dots. Second, when FM gives me an error message that a PW is wrong, PLEASE tell me WHICH PW is wrong. I have multiple accounts. Last week, I updated all my passwords and then I had to tell FM all the new passwords. One of typed wrong but I couldn't figure out which one. I couldn't see any of them and FM wouldn't say. So I kept changing them, trying to fix it, and eventually got locked out of all my accounts. No fun at all
Hi Mary Kennedy,
Thanks for the feedback, and sorry for the troubles. I agree an option to view your password would be good. When you get any error message from a transaction retrieve (like "Signon Invalid") FM will display which account that was for in the next message box. It says failed to retrieve a specific account, and gives the account name and account number.
Good to know, though I couldn't find that when I got the message. It was pretty generic. I hope this doesn't happen again, but if it does I will look harder for that detail
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