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Edward Jones TRN glitch

Questions about updating prices or transactions in Fund Manager

Postby pdgood » Thu Jan 05, 2023 12:05 pm

As of 1/1/2023, after five years, I have an problem! The data comes in 'summed' for each investment instead of separate for DIV, STCG,and LTCG.

EJA's tech suggested "unlink\relink". Before I do, what is you idea?

Thank you,
Phil Garner
pdgood
 
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Postby Mark » Thu Jan 05, 2023 1:28 pm

Hi Phil,

I would suggest retrieving this account for a date range that covers these transactions, and then look at "Help / Logs / Transaction Retrieve (Parsed)..." to see if these transactions are separated out by type, or combined into 1 transaction? You can cancel the retrieve, and then go look at the log file.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Postby pdgood » Thu Jan 05, 2023 3:40 pm

Hi Mark,
Thanks for the 'road map'. The logs have 15 different *.txt files. Where do I start? What do I look for?
pdgood
 
Posts: 15
Joined: Sun Jan 28, 2018 9:57 am

Postby Mark » Thu Jan 05, 2023 6:01 pm

Hi Phil,

If you just retrieve one account, and then select:

"Help / Logs / Transaction Retrieve (Parsed)..."

that should open up the "xmldump.txt" log file. There is only 1, and it contains the parsed log of the most recent transaction retrieve. It is in a more human readable format that the "raw" version.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby pdgood » Thu Jan 05, 2023 10:05 pm

Thanks! Mark
pdgood
 
Posts: 15
Joined: Sun Jan 28, 2018 9:57 am

Postby pdgood » Fri Jan 06, 2023 1:45 pm

Hi Mark

I am sending additional info. Will this tech support be available over the week-end?
pdgood
 
Posts: 15
Joined: Sun Jan 28, 2018 9:57 am

Postby Mark » Fri Jan 06, 2023 3:27 pm

Hi Phil,

Yes.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ


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