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Cannot get price updates for Canada SW

Questions about updating prices or transactions in Fund Manager

Postby Ron AKA » Wed Sep 14, 2022 9:08 am

Since Sept 12, 2022 I have been unable to get updates from Canada StockWatch. I get this message in the log file:

"Retrieve Started at 9/14/2022 16:05 UTC
Program Version = 2018.15.5
Quote Module Version = 564
Retrieving from server: (CANADA SW)
Requesting: "XEF", "VSP", "XQQ", "XEI", "TDE*USR", "XIU"
WARNING - Unable to update: "XEF"
WARNING - Unable to update: "VSP"
WARNING - Unable to update: "XQQ"
WARNING - Unable to update: "XEI"
WARNING - Unable to update: "TDE*USR"
WARNING - Unable to update: "XIU"
WARNING: Server used but did not update any prices: (CANADA SW)
Could not update any investments"

Is this a problem with the price update module and will I have to upgrade to the 2022 version to continue using Fund Manager? Will the upgrade allow me to get updates from Canada SW?
Ron AKA
 
Posts: 32
Joined: Wed Nov 15, 2017 1:50 pm

Postby Mark » Wed Sep 14, 2022 10:42 am

Hi Ron AKA,

I just tested retrieving prices with FM 2022 and the current quote module (574), and price retrieves are working properly from Canada SW. We are currently only providing quote module updates to the FM 2020 and FM 2022 versions. FM 2018 is no longer receiving updates. If you still have troubles retrieving after upgrading to FM 2022, please let me know. To read more about our our policy on providing maintenance updates, please read this:

https://www.fundmanagersoftware.com/faq_license_fee.php
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby Ron AKA » Wed Sep 14, 2022 4:53 pm

Upgrading to the 2022 version worked.
Ron AKA
 
Posts: 32
Joined: Wed Nov 15, 2017 1:50 pm


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