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Finra - Incorrect Price Update

Questions about updating prices or transactions in Fund Manager

Postby JL2035 » Tue Nov 30, 2021 4:32 pm

Hi (first time poster here),
I have two bonds that I inherited and periodically the prices update incorrectly. They are both 1/100th shares but sometimes they update without respecting the Internet Retrieve setting on the investment properties which should multiply the retrieved price by "0.01". Both bonds do this periodically but I can't figure out what's wrong or a pattern to it. For example, I just retrieved historical from 11/16/21-11/30/21 and two of the prices are wrong and two are correct. Any ideas what the problem might be? I have screen shots if that might help. Thanks in advance.
JL2035
 
Posts: 5
Joined: Tue Nov 30, 2021 4:19 pm

Postby Mark » Tue Nov 30, 2021 5:03 pm

Hi JL2035,

Are you sure you're retrieving with Finra? Finra is not a historical server. Maybe you can look in the price retrieve log after a retrieve, and see if some price is updating incorrectly. If it is, please post or send me this price retrieve log. See "Help / Logs / Price Retrieve...".
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby JL2035 » Thu Dec 02, 2021 11:50 am

Thanks Mark,

Attaching files/logs. It seems like the log has been overwritten by subsequent retrievals. Note: this has happened multiple times in the past. Finra does seem to retrieve historical prices, I have never manually entered a price for these two bonds in question but I have had to correct the prices by editing the pricing data and simply moving the decimal two spaces left (to get the 1/100th price). Let me know what else you need.
Attachments
Log intlog3.txt
Log (but I think it's been replaced since the retireve on 11/30 that caused the issue)
(3.87 KiB) Downloaded 122 times
Investment Properties 1.jpg
showing properties
Investment Properties 1.jpg (121.64 KiB) Viewed 1198 times
Incorrect price retrieve.jpg
showing incorrect prices
Incorrect price retrieve.jpg (190.04 KiB) Viewed 1198 times
JL2035
 
Posts: 5
Joined: Tue Nov 30, 2021 4:19 pm

Postby Mark » Thu Dec 02, 2021 2:14 pm

Hi JL2035,

I just tried to reproduce this using your same settings and the price retrieved correctly (divided by 100). If you can reproduce this, please send me the price retrieve log right after you experience this issue. You're right, the price retrieve log gets overwritten every time you retrieve.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby JL2035 » Mon Dec 13, 2021 4:13 pm

Hi Mark, I have encountered this same problem again. And I think I have the offending logs captured. Is there an email address where I can send you a zip of the logs and some screen shots?
JL2035
 
Posts: 5
Joined: Tue Nov 30, 2021 4:19 pm

Postby Mark » Mon Dec 13, 2021 4:28 pm

Hi JL2035,

I just emailed you, you can reply to that with any information.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11252
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ


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