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Questions about updating prices or transactions in Fund Manager

Postby alpappy » Sat Oct 05, 2019 5:06 pm

On PRC I get the following error
wininet error 12002
message the opening timed out
never seen this before any fix
Still using Beta
Alan
alpappy
 
Posts: 354
Joined: Sat Aug 17, 2013 3:59 am

Postby Mark » Sat Oct 05, 2019 5:19 pm

Hi Alan,

Make sure Fund Manager has access to the internet, and isn't being blocked by some security program you're running. Can you use "Help / FM on the Web / Check for Updates..." okay?
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11299
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby alpappy » Sat Oct 05, 2019 6:32 pm

Yes the updates online work fine under the help menu
alan
alpappy
 
Posts: 354
Joined: Sat Aug 17, 2013 3:59 am

Postby Mark » Sat Oct 05, 2019 6:35 pm

Hi alan,

1) What quote server are you using?

2) If you try a different quote server, do you get the same error message?

3) Can you browse to the quote server you're using with Internet Explorer?
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11299
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ


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