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Can't access Morningstar

Questions about updating prices or transactions in Fund Manager

Postby richard » Tue Sep 03, 2019 10:00 am

Mark,

I can't seem to access anything on Morningstar FR for the past two days.

Has something changed? Up until 29 August everything was working.

As an example:
Lazard Norden (3D) / F0GBR04JY3

I'm using:
2018.15.5.100
QM: 542
TM:237

Yours,

Richard
richard
 
Posts: 48
Joined: Mon Aug 25, 2008 10:26 am
Location: Paris, France

Postby Mark » Tue Sep 03, 2019 10:58 am

Hi Richard,

I tested this, and had intermittent success. It failed quite often, and sometimes succeeded. The site seems extremely slow when accessing it with a web browser as well. In this case we will just need to wait and see if the performance of the site improves. There isn't anything we can do from our end at this point.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
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Location: Chandler, AZ

Postby Djobydjoba » Tue Sep 03, 2019 11:13 am

Hello,

Yesterday Morningstar.fr has changed / updated their website.

The page layout for funds as changed. An example of the new layout : http://www.morningstar.fr/fr/fund/snaps ... F00000QHNI

But it seems all the funds are not migrated to the new layout yet. Some funds are still displayed with the old layout ((for example : http://www.morningstar.fr/fr/funds/snap ... F0GBR04F8Y)

So it seems it's a work in progress from their side. And currently it's indeed very slow to load pages.
Djobydjoba
 
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Postby Mark » Tue Sep 03, 2019 11:22 am

Hi Djobydjoba,

Thanks for the help. Yes, we'll have to wait until the transition is complete, and then see what updates may be necessary.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby tymieniecki » Wed Sep 04, 2019 1:19 am

The change to the website is quite radical, and downloading prices has slowed to a crawl, I wonder if this is a technique to monetise the automated price download process.
tymieniecki
 
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Joined: Sat Apr 19, 2014 9:36 am

Postby OneEyedMan » Wed Sep 04, 2019 1:31 am

Hi All
For your information, I'm having similar problems with price retrieval from the Morningstar UK - Unit Trusts site. I'm patiently waiting and keeping my fingers crossed on this one too....
OneEyedMan
 
Posts: 9
Joined: Tue Mar 15, 2016 4:52 am

Postby richard » Wed Sep 04, 2019 2:18 am

Does anybody have any idea for a substitute for Morningstar, while keeping our fingers crossed.

Richard
richard
 
Posts: 48
Joined: Mon Aug 25, 2008 10:26 am
Location: Paris, France

Postby Mark » Wed Sep 04, 2019 8:31 am

Price retrievals seem to be working currently, but we will keep an eye on it. For alternatives, see our list of supported quote servers here:

https://www.fundmanagersoftware.com/intrtv.html
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby Djobydjoba » Wed Sep 04, 2019 8:46 am

richard wrote:Does anybody have any idea for a substitute for Morningstar

If you have FM 2018, Financial Times is a perfect substitute from my point of view. In fact the data provider of FT is... Morningstar.
Djobydjoba
 
Posts: 711
Joined: Tue Mar 09, 2010 9:39 am

Postby richard » Wed Sep 04, 2019 9:12 am

Mark,

Merci, things seem to be working correctly now.

Richard
richard
 
Posts: 48
Joined: Mon Aug 25, 2008 10:26 am
Location: Paris, France


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