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Thrift Savings Funds not retreiving file

Questions about updating prices or transactions in Fund Manager

Postby RonB » Wed Feb 20, 2019 8:48 am

Mark -

Last evening my portfolio of stocks and funds updated fine. However my separate portfolio that retrieves the values for the Thrift Savings Funds would not update and it won't this morning. I manually added in the closing prices for the funds since they were on the Thrift site.

The error message I received told me to check internet explorer about offline. I am using IE11 on a Win 10 desktop. When I press the retrieve button in Fund manager it shows that it has grabbed zero prices and the actual message displayed is "System error code: 2 Message: the system cannot find the file specified."
RonB
 
Posts: 21
Joined: Mon Oct 05, 2015 8:14 pm

Postby Mark » Wed Feb 20, 2019 9:30 am

Hi RonB,

Thanks, it looks like this server has changed, and we need to make an update. I'll post back here when I have more information.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
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Location: Chandler, AZ

Postby Mark » Wed Feb 20, 2019 9:56 am

Hi RonB,

We have released an update to fix this. Please use "Help / FM on the Web / Check for Updates..." to download the updated quote module (537), and then give it another try.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11299
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby RonB » Wed Feb 20, 2019 12:08 pm

Thanks Mark. The update and retrieval worked perfectly. Appreciate your quick response. -Ron
RonB
 
Posts: 21
Joined: Mon Oct 05, 2015 8:14 pm


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