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Charles Schwab missing ACCTINFORS

Questions about updating prices or transactions in Fund Manager

Postby brookwood » Sun Jul 01, 2018 1:57 pm

For some reason I can't download transactions from Charles Schwab Brokerage for a new account.. Have no problem downloading from other accounts at Charles Schwab. Tried repeatedly over past 2 weeks same message. This is the log

OFXHEADER:100

DATA:OFXSGML

VERSION:102

SECURITY:NONE

ENCODING:USASCII

CHARSET:1252

COMPRESSION:NONE

OLDFILEUID:NONE

NEWFILEUID:NONE



<OFX>

<SIGNONMSGSRSV1>

<SONRS>

<STATUS>

<CODE>0

<SEVERITY>INFO

<MESSAGE>SUCCESS

</STATUS>

<DTSERVER>20180701204438.780

<LANGUAGE>ENG

</SONRS>

</SIGNONMSGSRSV1>

<SIGNUPMSGSRSV1>

<ACCTINFOTRNRS>

<TRNUID>23135-FM7-20180701204438.780-780

<STATUS>

<CODE>2000

<SEVERITY>ERROR

<MESSAGE>General error

</STATUS>

</ACCTINFOTRNRS>

</SIGNUPMSGSRSV1>

</OFX>
brookwood
 
Posts: 10
Joined: Sun Nov 15, 2009 3:55 pm

Postby Mark » Mon Jul 02, 2018 7:33 am

Hi brookwood,

As you can see in the log, Schwab is reporting some "General Error", which isn't too helpful. This is something Schwab will have to investigate/fix. It may also be that since your account is new, they just haven't set it up on their OFX server yet.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ


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