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Have used yahoo now can't

Questions about updating prices or transactions in Fund Manager

Postby tomseeley » Wed Apr 25, 2018 4:34 pm

I have used yahoo and yahoo historical seamlessly for my routine updates for a long time now, but not in the past several weeks; I haven't done any updates at all for nearly a month. Now it won't work at all. What have I missed? What can I try instead?
tomseeley
 
Posts: 38
Joined: Fri Feb 29, 2008 5:50 am

Postby Mark » Wed Apr 25, 2018 4:54 pm

Hi tomseeley,

What quote module are you using? (See "Help / About...")

What happens exactly when you try to update? Do you get an error message?
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby LynneB » Fri Apr 27, 2018 5:28 pm

I'm also unable to use Yahoo (regular and Historical). It worked fine last Friday.
I'm using:
Professional Version: 2018.15.3.100
Quote Module: 530
Transaction Module: 234

An error message about a missing file appeared, then an error similar to the following one in the
log file:
ERROR: Check that you are not "Working Offline".
In Internet Explorer un-check "File / Work Offline".
Could not update any investments

Other quote servers seem to be OK
LynneB
 
Posts: 8
Joined: Mon May 26, 2008 8:15 am

Postby Mark » Fri Apr 27, 2018 6:39 pm

Hi LynneB,

Please try to clear up this issue by using Internet Explorer to go to:

https://finance.yahoo.com

It must be Internet Explorer, and not some other web browser like Chrome or Firefox. If you can successfully browse there using Internet Explorer, try again with Fund Manager after doing this.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby LynneB » Fri Apr 27, 2018 7:50 pm

Thank you very much for the help. The yahoo finance site has a revoked security certificate, hence Internet Explorer (and Fund Manager) wouldn't access it.
I had to disable the security option to check for revoked certificates (Go to Internet Explorer's Settings' Advanced options). I hope Yahoo fixes their web site soon!
LynneB
 
Posts: 8
Joined: Mon May 26, 2008 8:15 am


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