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Price retrieval error

Questions about updating prices or transactions in Fund Manager

Postby fmuser » Mon Dec 18, 2017 5:30 pm

Today I get this error retrieving prices:

One or more servers were unable to retrieve any prices.
The following symbol/server combination failed to update:
FSITX from (FINRA)

I am using CNN Money as my primary/default price server. I'm not sure what the reference to FINRA is for. It appears that prices were successfully retrieved from CNN Money, as seen in the Internet retrieve log:

Retrieve Started at 12/19/2017 00:13 UTC
Program Version = 2018.15.1
Quote Module Version = 527
Retrieving from server: (FINRA)
Requesting: "FSITX"
WARNING - Unable to update: "FSITX"
WARNING - Unable to update: "FSITX"
WARNING - Unable to update: "FSITX"
WARNING: Server used but did not update any prices: (FINRA)
Retrieving from server: (CNN MONEY)
Requesting: "FSTVX", "IBM", "VWIUX", "VMLUX", "VWILX", "VPMAX", "VTSAX", "VFIAX", "FSITX"
Updating: "FSTVX", "IBM", "VWIUX", "VMLUX", "VWILX", "VPMAX", "VTSAX", "VFIAX", "FSITX"
1 -> IBM: 153.330000 on 12/18/2017
2 -> FSITX: 11.590000 on 12/18/2017
2 -> FSTVX: 76.750000 on 12/18/2017
1 -> VFIAX: 249.420000 on 12/18/2017
2 -> VMLUX: 10.900000 on 12/18/2017
1 -> VPMAX: 134.480000 on 12/18/2017
1 -> VTSAX: 67.390000 on 12/18/2017
1 -> VWILX: 95.240000 on 12/18/2017
1 -> VWIUX: 14.110000 on 12/18/2017
Updated 12 Prices

Any idea what's going on here?
fmuser
 
Posts: 21
Joined: Tue Apr 12, 2011 5:14 pm

Postby Mark » Mon Dec 18, 2017 7:13 pm

Hi fmuser,

You have an investment with the symbol FSITX set to retrieve from Finra. Finra is the default quote server for "Bond" investment types. Go find that investment, and check the properties. See both the "General" tab for the symbol/type, and the "Internet Retrieve" tab for the quote server. If you want to also retrieve FSITX from CNN, change it from Finra to <default>.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby fmuser » Tue Dec 19, 2017 4:49 pm

Thanks
fmuser
 
Posts: 21
Joined: Tue Apr 12, 2011 5:14 pm


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