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Schwab Transaction download fails

Questions about updating prices or transactions in Fund Manager

Postby sjcarmich » Sat Jul 29, 2017 10:49 am

All of a sudden my Schwab Transaction Updates fail for both sub-accounts. I get the following message...
Post HttpSendRequest
Error Code:2
Message: The system cannot find the file specified.

Click OK and then a second window with: Failed to retrieve portfolio. (as expected)

Was working just fine 3 days ago. Re-entered my PW for Schwab in FM, no effect.

Suggestions/Help ?
Thanks..
sjcarmich
 
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Postby LungDoc » Sat Jul 29, 2017 11:22 am

I am also having the exact same problem with Schwab transactions download...no other accounts.
LungDoc
 
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Postby Mark » Sat Jul 29, 2017 7:06 pm

sjcarmich: Make sure you can start Internet Explorer, and browse to a secure page, like:

https://www.fundmanagersoftware.com/

It has to be Internet Explorer, as that uses the same component Fund Manager is using to access secure OFX servers. Just starting up IE might clear out the issue.

LungDoc: We've been looking into the Charles Schwab OFX server today. It appears to be having issues/changes. We've released an update (transaction module 226) which fixes this server. We will have to watch this server, and see if it needs any more updates. You can get this using "Help / FM on the Web / Check for Updates...".
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Postby LungDoc » Sun Jul 30, 2017 5:30 am

The update solved the problem. Thank you!
LungDoc
 
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Postby dlevy » Sun Jul 30, 2017 9:52 am

LungDoc wrote:The update solved the problem. Thank you!


I had exactly the same error and updating solved the problems.

I had to run Help->Fund Manager on the Web->Check for Updates... twice. The first time allowed me to upgrade to 2016.14.14. The second time allowed me to upgrade to version 226 of the transaction module.

So appreciative to see this resolved so quickly!!!!
dlevy
 
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Postby sjcarmich » Sun Jul 30, 2017 11:37 am

Thanks... 226 did the trick. Great speedy customer response. :D
sjcarmich
 
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