Stifel transaction import issue

[misterbe]

Mark, I recently moved my account to Stifel and when I import transactions only North American stock related transactions import, not any activity related to other stocks.
I suspect this might be an issue related to Stifel. However, any direction you can give will be appreciated please?

[Mark]

Hi misterbe,

You might want to double check the log file showing the actual data retrieved from Stifel. If you don't see any mention of these non-North American securities you would need to ask Stifel about this. The easiest log file to read is the xmldump.txt file located here after a retrieve:

C:\Users\<username>\AppData\Roaming\Fund Manager

Note, AppData is a hidden folder, so you'll need to turn on hidden files/folders to browse there.

[misterbe]

Found it thanks Mark. The transactions that are not importing is in the log file.
Please advise.

[misterbe]

The only difference I see between one transaction v another that is not importing is e.g.
One says
-BUYOTHER (not importing)

and

-BUYSTOCK (Importing)

[misterbe]

Also at the end of the one that is importing it says - BUYTYPE (BUY)
The one not importing does not have it.

[Mark]

Hi misterbe,

Are you maybe filtering these out with your import options? Make sure you are using "All dates", and temporarily turn off "Skip Transactions Already in Fund Manager", and turn on "Create New Investments as needed". If you're seeing them in the Preview window while "Skip Transactions Already in Fund Manager" is off, then you have already imported them. Don't finish the import while this option is off, as you'll get duplicates. Turning it off just helps make sure Fund Manager is seeing them, and allows you to see if they're already in your database.

If the above doesn't help, please email or Private Message me a copy of the "ofxretr.txt" log file, along with a specific investment that isn't importing. I'll test it out here, and see if I can reproduce the problem.

[misterbe]

Ah yes of course Mark. Stifel used different identifiers to my previous broker. Feel a bit daft, but thanks for helping me.