Prices of indexes not retrieved

[alessandro]

Hello Mark,

I'm having problems in retriving prices of indexes. As you can see at this link : https://www.sugarsync.com/pf/D42905_6582147_85623 , starting from August the S&P 500 and FTSEMIB indexes prices are not retrieved. The same happens for USD->EUR exchange rate.

I normally use Yahoo and Yahoo historical servers, but I have the same problem with Google.

Thanks for your help.

Alessandro

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FM PRO 10.7
Quote module: 420

[Mark]

Hi Alessandro,

These symbols seem to be retrieving okay here. Do you maybe have these indices set to not retrieve prices? Right mouse click on these index investments in your Portfolio Editor, and select "Properties...". Click on the 'Internet Retrieve' tab, and make sure "Retrieve Price" is selected.

[alessandro]

Hi Mark,

Uauh!
Yes, they are deselected...
I don't know why: I never changed them. Maybe during same update of FM?

Anyway, thanks a lot for your help!

Alessandro

[Mark]

Hi Alessandro,

Did you maybe use "File / File Operations / Hide Sold Investments", and use the option to turn off price retrieve for "sold" investments? That is one fairly common way this can happen, without you explicitly going to these investments and turning off the option.

[alessandro]

Yes Mark,

I did it exactly that way...

Thanks again.
Alessandro