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Schwab Bond Redemptions

Questions about updating prices or transactions in Fund Manager

Postby SteveP » Fri Oct 14, 2022 5:06 pm

Hi Mark,
Is there any plan to fix the bond redemptions in a Schwab account transaction retrieval? They removed the bond in a transaction that gives the "share" price of the bond as zero so no cash is deposited. - Steve
SteveP
 
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Postby Mark » Fri Oct 14, 2022 5:11 pm

Hi Steve,

If you can send me the log file, and the specifics of the transaction in question, I'll take a look. For the log file, retrieve the account covering the date of the transaction, and then send the file from "Help / Logs / Transaction Retrieve (Raw)".
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Postby SteveP » Tue Aug 08, 2023 4:52 pm

I'm still having trouble with this. I've captured screenshots as well as the log of the transaction. Is there a place I can upload these without posting them to the board? - Steve
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Postby Mark » Tue Aug 08, 2023 5:01 pm

Hi Steve,

I've just emailed you, so you can respond to that with the log attached.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Postby Mark » Wed Aug 09, 2023 7:19 pm

Hi Steve,

Thanks for the transaction log. I see the same issue, and we'll get this fixed.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Posts: 11210
Joined: Thu Oct 25, 2007 2:24 pm
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Postby SteveP » Sun Oct 15, 2023 2:36 pm

Mark can you comment on the status of this bug? I just upgraded to 2024.18.0 and the same problem keeps happening. Email me if you want the screenshot and log file entry. - Steve
SteveP
 
Posts: 31
Joined: Tue Sep 30, 2014 2:56 pm

Postby Mark » Sun Oct 15, 2023 3:01 pm

Hi Steve,

This was fixed supposedly:

"Updated FDX transaction (Schwab) parsing to better handle maturing bonds"

so if it is still happening with FM 2024 please do email me a screenshot, and the transaction retrieve raw log file right after a retrieve.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11210
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby SteveP » Mon Nov 20, 2023 8:15 pm

Sorry for the delay. Just sent the register and log via email. - Steve
SteveP
 
Posts: 31
Joined: Tue Sep 30, 2014 2:56 pm

Postby Mark » Mon Nov 20, 2023 10:11 pm

Hi Steve,

Thanks, received it fine. I'll take a look, and get back to you.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11210
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby Mark » Mon Nov 27, 2023 9:43 am

Hi Steve,

I replied directly to your email, requesting some more information.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
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