Ishares IGM etf

[Davek]

I recently added Ishares IGM ETF to my portfolio, but I can't seem to retrieve prices.
Since I live in Canada I normally use Stockwatch quote servers for both daily and historical prices. This is the first US etf that I purchased so I tried the Yahoo quote server as well a Yahoo but neither worked. I'm not sure if the symbol is incorrect or what the quote server that I'm using is just IGM.

David

[Mark]

Hi David,

IGM is the correct symbol. I verified it retrieves properly from Yahoo and Yahoo (Historical). Double check your symbol, and make sure it doesn't have any spaces before/after. Also, make sure you've set the quote servers to Yahoo under "Investment Properties... / Internet Retrieve". Also, make sure you're using quote module 517. Use "Help / FM on the Web / Check for Updates...".

[Davek]

Hi Mark...thanks for your reply. I checked the symbol and the other things you recommended and every thing seems okay, however, I still can't get any data to download. I looked at the log file for the download and here is what it says.
Retrieve Starting
Quote Module Version = 517
Retrieving from server: (YAHOO-HISTORICAL)
Requested Historical Retrieve Dates: 4/1/2017 - 5/20/2017
Requesting: "IGM"
WARNING: Server used but did not update any prices: (YAHOO-HISTORICAL)
This is baffling to me and I'm at a loss as to what to do next. I've never had this problem before.
Hopefully you can suggest a solution.

thanks
David

[Mark]

Hi David,

What version of Fund Manager itself are you using? See "Help / About...".

Can you retrieve any other symbols from Yahoo (Historical)? Is it only this 1 investment that won't work?

[Davek]

Hi Mark....I'm using version 2014.13.8.
I Tried retrieving one of my TSX listed stocks with Yahoo and it didn't retrieve either, so I'm assuming that the version of Fund Manager is the problem.
However, I did look up IGM on Canada Stock watch and it is listed with a symbol of Z.IGM. When I tried retrieving prices using Z.IGM on Stock watch it worked, so for now the problem seems to be solved, however, I will be updating my version of FM in the near future to avoid these sort of problems in the future.
Once again thanks for your help.

David

[Mark]

Hi David,

That version of Fund Manager is fine. I'm not sure of the problem with this server. If you'd like to dig into it more, let me know.

[Davek]

Hi Mark.....I have resolved the Yahoo and Yahoo (historical) issue. I was reading one of your other posts where you said
"make sure you have FM 2014.13.8 and that "Options / Internet Settings... / Proxy Server / Use Windows Settings" is enabled.
I didn't have "use windows settings enabled", but, after I made this change it worked fine.
Once again, thanks for your help.

David

[Mark]

Hi David,

Excellent, glad you got it working.