Retrieve Transactions (Vanguard)

by **WatchingMy$** » Thu Dec 13, 2007 4:00 pm

Since yesterday, I can't retrieve my Vanguard transactions. It seems to halt during password authentication (I guess). I didn't change anything, and tried re-entering my login info but it still halts. Any suggestions?

I get a "failed to retrieve portfolio" error message.

Thanks!

by **Mark** » Thu Dec 13, 2007 4:26 pm

Hello,

Vanguard's OFX server is currently unavailable. I see the same error message here. Hopefully it will be back up soon.

by **WatchingMy$** » Thu Dec 13, 2007 7:09 pm

Thanks for the quick response, Mark!

by **Mark** » Fri Dec 14, 2007 8:42 am

Hello,

The Vanguard transaction server is back up, but the fix also required an update to Fund Manager. Please use "Help / FM on the Web / Check for Updates..." to download transaction retrieve module 126.

by **WatchingMy$** » Fri Dec 14, 2007 9:00 am

Thank you!

by **L Larson** » Fri Jan 25, 2008 2:35 pm

Unable to find that HELP and 126
Doesnot appear in forum index or in little selection
window for forum jump :?:

Hmmm no rabbit in the Emoticons either!!!!! :lol:

TIA

L

by **Mark** » Fri Jan 25, 2008 4:42 pm

Hi Lars,

To download the latest transaction retrieve module (currently 127), you do this from within the Fund Manager program, not our web site. Start Fund Manager, and select "Help / Fund Manager on the Web / Check for Updates..." and just follow the prompts.

Retrieve Transactions (Vanguard)

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