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2020.16.2 Install failed

General questions about using Fund Manager that do not fit into any other forum.

Postby the4cooks » Thu Dec 26, 2019 4:20 pm

Hello,
I have a brand new HP laptop and I downloaded ver 2020.16.2. The install failed and stopped
when extracting a file with msg "extract error writing to file fb.dat." Never had any problems
before downloading and installing. What is the problem?
thanks, Rich
the4cooks
 
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Postby Mark » Fri Dec 27, 2019 9:21 am

Hi Rich,

It sounds like there is a permission problem with the sample data files. If you haven't modified them for your own use, just delete the "Samples" folder at:

C:\Users\<username>\Documents\Fund Manager\Samples

and then try installing again. The install program will replace that Samples folder.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Location: Chandler, AZ

Postby the4cooks » Fri Dec 27, 2019 12:01 pm

Mark
I finally installed 2016.16.2. I kept getting extract errors every time I tried to install. Each time I ran the install I got an extract error further down to the next file. This occured about 10 times. Finally got through to the end and installation was complete. Then I ran a backup old/restore new to my new laptop and everything is looking OK so far. Really don't know know what caused the problem.
Rich
the4cooks
 
Posts: 5
Joined: Sun Jul 24, 2016 7:43 am


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