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General questions about using Fund Manager that do not fit into any other forum.

Postby trqcsc » Sat Jan 22, 2011 9:31 am

Hi Mark,

I setup an existing account with Schwab in FM for the first time today. When FM goes to retrieve the positions, it tells me that Sign on failed. I've double and triple checked by userd, password, and account number. Any ideas? I just upgraded to 10.9.

Thanks,
Randy
trqcsc
 
Posts: 15
Joined: Sun Jan 17, 2010 9:07 am

Postby Mark » Sat Jan 22, 2011 3:31 pm

Hi Randy,

When using Schwab's OFX server they only want you to enter your first 8 characters of your password. I'm guessing your password is longer than 8 characters. Try entering just the first 8. We have a "tips" page on this here:

http://www.fundmanagersoftware.com/tint ... les_Schwab
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Location: Chandler, AZ

Postby trqcsc » Sat Jan 22, 2011 8:53 pm

Thanks Mark. Works great with 8 characters in the password.

Randy
trqcsc
 
Posts: 15
Joined: Sun Jan 17, 2010 9:07 am


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