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Problems when updating quotes from internet with FM 8.8/9

General questions about using Fund Manager that do not fit into any other forum.

Postby enricogr » Fri Feb 08, 2008 2:29 pm

I am running Fund Manager on Windows Vista (italian) and I update quotes from Yahoo!Italy (it.finance.yahoo.com).
Until Fund Manager 8.7, no problem with the updates from internet.
But when installing FM 8.8 or FM 8.9, when updating from Yahoo I get the following error:
WinInet error code 12029
Message: Impossibile stabilire una connessione con il server

(my translation: Impossible to establish a connection to the server)
and no quote is retrieved from Yahoo.
So I am back to FM 8.7, and the Yahoo update works again.
Can you help me?
Regards
Enrico Grosso
enricogr
 
Posts: 6
Joined: Fri Feb 08, 2008 2:21 pm
Location: Italy

Postby Mark » Fri Feb 08, 2008 2:34 pm

Hi Enrico,

This sounds like your firewall is blocking FM's access to the internet. When the executable (fm.exe) gets updated you may need to re-tell your firewall program that it is okay for Fund Manager to access the internet.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11300
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby enricogr » Sat Feb 09, 2008 2:02 pm

Thanks Mark,
great support: I've discovered that a native and out-of-date installation on my Vista PC of Norton Internet Security was blocking Fund Manager and other programs.
I've uninstalled NIS using the Norton_Removal_Tool and the problem has now been solved.
Thank you very much
enrico
enricogr
 
Posts: 6
Joined: Fri Feb 08, 2008 2:21 pm
Location: Italy


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