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General questions about using Fund Manager that do not fit into any other forum.

Postby tricapwr1 » Sat Nov 11, 2023 4:56 am

I am not able to retrieve transactions this morning from Etrade. It worked yesterday.
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Postby 4Profits » Sat Nov 11, 2023 5:26 am

Mark
I installed the latest update module and now I can't retrieve my E-Trade Data
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Postby rcnusbaum » Sat Nov 11, 2023 8:24 pm

Same problem. Unable to import/retrieve E-Trade transactions. I'm using FM 2022.
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Postby 4Profits » Sun Nov 12, 2023 7:01 am

Mark I am having this problem
Version - 2024.18.0.100
Quote Module - 594
Transaction Module - 266

Started when I installed the last update on last Thursday or Friday
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Postby Mark » Sun Nov 12, 2023 9:54 am

Hello,

I see this too. The Etrade OFX server is not returning any data when Fund Manager makes a request. You can see what Etrade's server is returning at "Help / Logs / Transaction Retrieve (Raw)...". Accessing Etrade's OFX server from a web browser results in a 500 Internal Server Error being reported. It seems something has changed/broken with Etrade's OFX server. If anyone has a contact with Etrade that would be willing to talk with us, that would be helpful. Hopefully it is something on Etrade's end that they will be fixing soon.

Does anyone also use Quicken to retrieve their Etrade accounts? I'm curious if that is still working.

4Profits: The update on 11/10/23 was for the quote module (and only for FM 2024), so shouldn't have any impact on the transaction retrieve functionality. I believe this is an unfortunate coincidence in timing.
Thanks,
Mark
Fund Manager - Portfolio Management Software
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Postby Mark » Mon Nov 13, 2023 3:23 pm

Hello,

The Etrade OFX server appears to be working again.
Thanks,
Mark
Fund Manager - Portfolio Management Software
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Postby 4Profits » Tue Nov 28, 2023 9:53 am

11/28/23
Having trouble downloading E-Trade again - Installed the latest module yesterday.
Ver = 2024.18.0.100
QM = 594
TM = 267

Jim
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Postby 4Profits » Tue Nov 28, 2023 9:55 am

11/28/23
Working now when I did each account individually.

Jium
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