by Mark » Mon Nov 04, 2013 9:35 am
Hi Bryan,
Maybe you have a different management fee method assigned to this client, where you did not check the option "Report Fees at Account Level"? To check this, go to the properties of the sub-portfolio where you have the management fee method assigned (Wellman Household), and under "Management Fee Method", choose "<Edit Fee Methods...>". Edit the method you have assigned, and make sure that "Report Fees at Account Level" option is checked. It could be that you are using a different fee method for the accounts that are reporting by account, than this new client's account.