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Crash every morning

General questions about using Fund Manager that do not fit into any other forum.

Postby rbarrett » Thu May 22, 2014 10:50 am

Hi,

I have my Fund Manager setup to automatically start retrieving prices at 6:30am every morning. I also have it setup to Automatically Retrieve every 5 minutes. The combination crashes Fund Manager every morning. The first retrieve results in a message "An updated Fund Manager is available, go to the home page? Y/N" dialog on top of the active Retrieving dialog. Since I am not at my computer at 6:30am this dialog goes unanswered, but the Automatic Retrieve timer is still going. When another 5 minutes passes, the Retrieve kicks off again and immediately says "Price retrieve already in progress. Please wait for existing price retrieve to complete." Every 5 minutes the dialogs compound themselves until Fund Manager crashes after an hour or two.

Are there some settings I'm missing such as "automatically download the Fund Manager updates" (without having a modal dialog box), or something similar so that I can avoid this crash everyday?

Thank you,

Ray.
rbarrett
 
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Postby Mark » Thu May 22, 2014 10:57 am

Hi Ray,

Thanks for the bug report. What version are you using?
Thanks,
Mark
Fund Manager - Portfolio Management Software
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Postby rbarrett » Thu May 22, 2014 11:51 am

Personal Version: 2014.13.0
Quote Module: 467
Transaction Module: 191
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Postby Mark » Thu May 22, 2014 12:05 pm

Hi Ray,

Version 2014.13.1 contains a fix:

Bug fix: Prevent initiating an automatic price retrieve until the prior price retrieve completes

that should prevent this problem. Please download the current version (2014.13.2), and give that a try. Let me know if the problem persists once you've installed this new version.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
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Posts: 11253
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Postby rbarrett » Thu May 22, 2014 2:49 pm

Thanks, I've installed the update and will see how it goes tomorrow AM.

Ray.
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Posts: 24
Joined: Tue Apr 29, 2014 9:12 am

Postby rbarrett » Fri May 23, 2014 8:03 am

No crash this morning, but then again, I don't think there was an update that would cause the dialog box that caused the problem. I'll continue to monitor as you provide updates to the Transaction and Quote modules.

Thanks,

Ray.
rbarrett
 
Posts: 24
Joined: Tue Apr 29, 2014 9:12 am

Postby Mark » Fri May 23, 2014 9:25 am

Okay, thanks Ray.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ

Postby rbarrett » Fri Jun 20, 2014 6:52 am

I think you are good to go on this one. Today there was an update and it showed the Internet Update windows behind and the Fund Update window in front and nothing else. No extra windows, no crash :)

Thanks!

Ray.
rbarrett
 
Posts: 24
Joined: Tue Apr 29, 2014 9:12 am

Postby Mark » Fri Jun 20, 2014 9:06 am

Hi Ray,

Excellent, thanks for the confirmation.
Thanks,
Mark
Fund Manager - Portfolio Management Software
Mark
Site Admin
 
Posts: 11253
Joined: Thu Oct 25, 2007 2:24 pm
Location: Chandler, AZ


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